Sunita SomvanshiChick-fil-A CEO Andrew Cathy said in recent interviews that the chain’s Sunday closure policy will not change and that the company will not use AI voice ordering in its drive-throughs, as part of what he called a “human-plus” approach to artificial intelligence — meaning AI may play a role behind the scenes while customer-facing service stays human. Cathy also discussed drone delivery as a possible future option for the industry.
Cathy discussed the topics with CNBC on October 4 and in a separate interview this month. The Sunday closure policy, which has been in place since the company’s founding by Truett Cathy in 1946, reflects the family’s intent to give employees a day to rest, spend time with family, or worship. Andrew Cathy said the company does not plan to change it. He framed the closures as consistent with a broader “hospitality” positioning — the idea that the brand’s value comes from the quality and warmth of in-person service, not operating hours.
If you use Chick-fil-A regularly and have been wondering whether the chain might open on Sundays in response to competition from other fast-food brands, Cathy’s answer is no. The “human-plus” framing applies specifically to drive-through ordering — the company will not replace human order-takers at its drive-throughs with AI voice technology. Cathy said technology may play a role in other areas of operations.
On the separate question of LGBTQ+ rights, Cathy was asked about the company’s historical positions in one of these interviews. He declined to directly address the question. No new policy was announced in these interviews. The news angle is the CEO’s hospitality framing and the AI disclosure — not a shift on a social policy that has not changed. Chick-fil-A corporate news coverage on Karmactive
Cathy discussed drone delivery in the context of the broader direction of the quick-service restaurant industry, describing it as a possible future option rather than a confirmed company initiative. He has not announced specific markets, a timeline, or a programme. AI and automation in US fast food — what companies have announced
Updates from the company will come through Chick-fil-A’s official newsroom at chick-fil-a.com.
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## How to Log Into WordPress REST API — Step by Step
### What We Used: \*\*Application Password Authentication\*\*
\—
### Step 1: Get the Credentials
From the Pipeline file (\`Karmactive Pipeline.md\`), the credentials are:
\- \*\*Username\*\*: \`Sunita Somvanshi\`
\- \*\*Application Password\*\*: \`Tw8Q Khc9 8KxU 5L4O 3Q0s 0w6J\` (remove spaces → \`Tw8QKhc98KxU5L4O3Q0s0w6J\`)
> Application Passwords are created in WordPress Admin → \*\*Users → Profile → Application Passwords\*\* section. They’re separate from the login password and designed for API access.
