GM Recalls 90,000 Cadillac, Chevrolet Vehicles Over Transmission Defects

March 17, 2025
3 mins read
2021 Cadillac Escalade Premium Luxury Car front, Photo Source: Kevauto (CC BY-SA 4.0)
2021 Cadillac Escalade Premium Luxury Car front, Photo Source: Kevauto (CC BY-SA 4.0)

General Motors is recalling more than 90,000 Cadillac and Chevrolet vehicles due to a serious transmission problem that could cause the front wheels to lock up while driving, increasing the risk of crashes.

Affected Vehicles

The recall covers several models equipped with 10-speed automatic transmissions:

  • Cadillac CT4 (2020-2021)
  • Cadillac CT5 (2020-2021)
  • Cadillac CT6 (2019-2020)
  • Chevrolet Camaro (2020-2022)

What’s Going Wrong?

According to the National Highway Traffic Safety Administration (NHTSA), the issue stems from a control valve in the transmission that may wear out over time. This excessive wear can cause harsh shifting during gear changes and can lead to momentary front-wheel lock-ups.

GM’s investigation identified 115 field reports related to the problem, highlighting the widespread nature of the issue.

Safety Concerns

When front wheels lock up unexpectedly, drivers can lose control of their vehicles, especially at higher speeds or in bad weather. This significantly increases the risk of accidents. While there has been one reported accident connected to this issue, thankfully no injuries have been reported so far.


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The Fix

GM will install new transmission control module monitoring software in all affected vehicles at no cost to owners. This software update is designed to:

  • Monitor the transmission control valve for signs of wear
  • Detect potential problems approximately 10,000 miles before a lock-up might occur
  • Prevent lock-ups from happening

Timeline and Next Steps

Dealers were informed about the recall on March 6, 2025, and GM plans to start notifying vehicle owners by mail beginning April 21, 2025.

https://whatsapp.com/channel/0029Vb2BWGn77qVMKpqBxg3D

If you own one of the affected models, you’ll receive a letter from GM with instructions. You can also:

  • Contact Cadillac customer service at 1-800-333-4223
  • Contact Chevrolet customer service at 1-800-222-1020
  • Call the NHTSA Vehicle Safety Hotline at 888-327-4236
  • Visit nhtsa.gov and enter your VIN or license plate number to check if your vehicle is included in the recall

This recall (identified as N242480630) highlights the importance of addressing safety issues promptly to prevent potential accidents on the road.

Frequently Asked Questions

How do I know if my Cadillac or Chevrolet is affected by this recall?

You can check if your vehicle is affected by visiting the NHTSA website at nhtsa.gov and entering your Vehicle Identification Number (VIN) or license plate number. Additionally, GM will be mailing notification letters to owners of affected vehicles beginning April 21, 2025. You can also contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020.

What are the warning signs that my vehicle might have this transmission issue?

You might notice harsh shifting during gear changes, which is one of the main symptoms of this problem. You could also experience momentary front-wheel lock-ups while driving. If you notice these symptoms, it’s advisable to contact your dealer about the recall.

How long will the repair take and will it cost me anything?

The repair involves installing new transmission control module monitoring software, which typically doesn’t take very long. GM will perform this service completely free of charge for all affected vehicles. The exact time needed for the repair may vary by dealership, but you can ask for an estimate when scheduling your appointment.

Can I continue driving my vehicle until it’s fixed?

While GM hasn’t issued instructions to stop driving affected vehicles, the risk of front-wheel lock-ups presents a serious safety concern. If you’ve experienced any symptoms like harsh shifting or momentary lock-ups, consider contacting your dealer about the issue. For all affected vehicles, schedule the repair after receiving your notification.

What exactly does the software update do to fix the problem?

The new software will monitor the transmission control valve for signs of excessive wear. It’s designed to detect potential problems approximately 10,000 miles before a lock-up might occur. The software effectively prevents the transmission from creating conditions that could lead to wheel lock-ups.

Has anyone been injured because of this issue?

According to the recall information, there has been one reported accident linked to this transmission issue, but fortunately no injuries have been reported. GM identified 115 field reports related to the problem before issuing the recall, demonstrating their proactive approach to addressing the safety concern.

Sunita Somvanshi

With over two decades of dedicated service in the state environmental ministry, this seasoned professional has cultivated a discerning perspective on the intricate interplay between environmental considerations and diverse industries. Sunita is armed with a keen eye for pivotal details, her extensive experience uniquely positions her to offer insightful commentary on topics ranging from business sustainability and global trade's environmental impact to fostering partnerships, optimizing freight and transport for ecological efficiency, and delving into the realms of thermal management, logistics, carbon credits, and energy transition. Through her writing, she not only imparts valuable knowledge but also provides a nuanced understanding of how businesses can harmonize with environmental imperatives, making her a crucial voice in the discourse on sustainable practices and the future of industry.

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