Coles Recalls Chicken & Salad Sandwiches Over Undeclared Milk Allergen

March 1, 2025
2 mins read
Coles Kitchen Chicken & Salad sandwich, With white packaging. Photo Source: Food Standards Australia New Zealand.
Coles Kitchen Chicken & Salad sandwich, With white packaging. Photo Source: Food Standards Australia New Zealand.

Coles Supermarkets Australia has issued a recall for their Chicken and Salad Sandwich due to the presence of undeclared milk, posing serious health risks to consumers with milk allergies or intolerances.

The affected 194g sandwiches were available for purchase between February 27 and February 28, 2025, in Coles Supermarkets and selected Coles Local stores across Victoria. The products were also sold through Coles Online rapid delivery and delivery partners including DoorDash, Uber Eats, and Yello.

The recall specifically targets products with a “Use By” date of March 2, 2025.

Food Standards Australia New Zealand (FSANZ) published the recall notice after the allergen was discovered missing from product labels. Undeclared allergens are a common reason for food recalls, as they can cause serious health reactions in affected individuals.

Ensuring that all potential allergens are clearly listed on food labels is crucial to prevent allergic reactions in consumers. Even small amounts of allergens can trigger reactions in sensitive individuals.

Health authorities have advised that customers with milk allergies or intolerances should not consume the product and should seek medical advice if they have concerns about their health. Those with milk allergies may experience adverse reactions if they consume products containing milk.

Coles has apologized for the incident and advised customers to return the product to any Coles supermarket or Coles Local store for a full refund. Coles Online customers can receive refunds by contacting Coles Online Customer Care.


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This recall highlights the importance of accurate food labeling and allergen control in the food industry.

FSANZ continues to monitor the situation as part of their regulatory oversight responsibilities.

The affected sandwiches were sold at multiple Coles Local stores including South Melbourne, Glenferrie, Camberwell, Balwyn North, Fitzroy, Brighton, St Kilda, Toorak Village, Normanby Road, and Surrey Hills.

Customers seeking further information can contact Coles Customer Care on 1800 061 562 or via email at [email protected].

Frequently Asked Questions

What exactly is being recalled and why? Coles Kitchen Chicken & Salad Sandwich (194g) with a Use By date of March 2, 2025, is being recalled because it contains milk that is not declared on the product label. This poses a health risk to people with milk allergies or intolerances.
How do I know if I purchased the affected product? Check if you bought a Coles Kitchen Chicken & Salad Sandwich (194g) between February 27 and February 28, 2025, with a Use By date of March 2, 2025. The recall applies only to products sold in Victoria through Coles supermarkets, selected Coles Local stores, Coles Online rapid delivery, and delivery partners (DoorDash, Uber Eats, and Yello).
What should I do if I have the recalled sandwich? If you have the recalled sandwich, do not consume it, especially if you have a milk allergy or intolerance. Return it to any Coles supermarket or Coles Local store for a full refund. Coles Online customers can get a refund by contacting Coles Online Customer Care at 1800 455 400.
What are the possible reactions to milk allergens? People with milk allergies or intolerances may have adverse reactions if they consume products containing milk. The severity varies from person to person. If you’ve consumed the product and are concerned about your health, seek medical advice.
How important is allergen labeling on food products? Allergen labeling is very important for food safety. Food manufacturers are required by law to declare the presence of common allergens, including milk, on product labels to protect consumers with allergies.
Who can I contact for more information about this recall? For more information about this recall, you can contact Coles Customer Care at 1800 061 562 or via email at [email protected]. You can also visit the Coles website at coles.com.au for updates and further details.

Tejal Somvanshi

Meet Tejal Somvanshi, a soulful wanderer and a staunch wellness advocate, who elegantly navigates through the enchanting domains of Fashion and Beauty with a natural panache. Her journey, vividly painted with hues from a vibrant past in the media production world, empowers her to carve out stories that slice through the cacophony, where brands morph into characters and marketing gimmicks evolve into intriguing plot twists. To Tejal, travel is not merely an activity; it unfolds as a chapter brimming with adventures and serendipitous tales, while health is not just a regimen but a steadfast companion in her everyday epic. In the realms of fashion and beauty, she discovers her muse, weaving a narrative where each style narrates a story, and every beauty trend sparks a dialogue. Tejal seamlessly melds the spontaneous spirit of the media industry with the eloquent prose of a storyteller, crafting tales as vibrant and dynamic as the industry she thrives in.

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