A popular snack commonly grabbed by tradies and travelers at service stations across Australia has been recalled due to serious allergen concerns. Patties Food Group’s “On the Menu Roast Chicken Roll” (184g) contains undeclared peanuts and crustaceans that could trigger dangerous allergic reactions in sensitive individuals.
The Food Standards Australia New Zealand (FSANZ) issued the recall notice on March 12, 2025, specifically identifying products with the batch code “5030 P” printed on the wrap. This code serves as a traceability date since the product doesn’t include traditional Best Before or Use By information.
The chicken rolls were sold nationally through petrol stations and convenience stores, making this recall particularly concerning given their widespread availability and popularity.
“Any consumers who have a peanut and/or crustacean allergy or intolerance may have a reaction if the product is consumed,” warns the official FSANZ alert.
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Consumer Action Required
Patties Food Group has emphasized consumer safety as its priority and advises customers to:
- Stop consuming the product immediately if you have relevant allergies
- Return affected products to the place of purchase for a full refund
- Seek medical advice if you’ve consumed the product and have health concerns
For further information, consumers can contact Patties Food Group directly at 1800 650 069 or via email at [email protected].
Rising Trend in Allergen-Related Recalls
This incident highlights a concerning pattern in food safety. Allergen mislabeling accounts for a significant portion of food recalls each year, with allergen-related recalls representing a substantial percentage of food safety alerts in Australia.
Food safety regulations continue to evolve to address these issues by making allergen information clearer for consumers. However, this recall demonstrates the ongoing challenges in ensuring accurate food labeling across the industry.

Food safety experts consistently stress that clear allergen labeling is critical for consumer safety, as reactions to hidden allergens can range from mild discomfort to life-threatening anaphylaxis in severe cases.
Patties Food Group has stated consumer safety is its priority, while FSANZ continues to monitor the situation and urges the public to remain vigilant about food safety alerts
FAQ:
Which chicken roll products are being recalled?
Patties Food Group’s “On the Menu Roast Chicken Roll” (184g) with the batch code “5030 P” is being recalled. This code is printed on the product wrap.
Where were these chicken rolls sold?
The affected chicken rolls were sold nationally across Australia in petrol stations (service stations) and convenience stores.
Why are these chicken rolls being recalled?
The products contain undeclared allergens – specifically peanuts and crustaceans – which aren’t listed on the label. This poses a serious health risk to people with these allergies.
What should I do if I’ve purchased this product?
If you have a peanut or crustacean allergy, do not consume the product. Return the product to the place of purchase for a full refund. If you’ve already eaten it and have concerns about your health, seek medical advice promptly.
How do I know if my chicken roll is part of the recall?
Check for the batch code “5030 P” which is printed on the product wrap. This specific batch code identifies the affected products.
Who can I contact for more information about this recall?
For more information, you can contact Patties Food Group directly at 1800 650 069 or via email at [email protected]. You can also check the Food Standards Australia New Zealand website for updates.